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Josh Hawkins 2026-06-11 08:26:27 -05:00
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docs/docs/troubleshooting/recordings.md
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@ -121,6 +121,12 @@ If segments are only ~1 second instead of ~10 seconds, the camera is sending cor
- **Changing codec, bitrate, or resolution mid-stream** — Any encoding changes during an active stream can cause unpredictable segment splitting.
- **Camera firmware bugs** — Check for firmware updates from your camera manufacturer.
:::tip
You don't have to run `ffprobe` by hand to catch this. Open a camera's **Camera Probe Info** dialog (the info icon on the System → Metrics → Cameras page) and check the **Keyframe analysis** section. It probes the record stream and flags sparse or variable keyframes, which is what smart/"+" codecs (H.264+/H.265+) and long keyframe intervals produce.
:::
### Step 4: Check for a stuck detector
If the detect stream is not processing frames, segments will accumulate. Common causes: