diff --git a/docs/docs/troubleshooting/recordings.md b/docs/docs/troubleshooting/recordings.md index 2425e653a4..83f00d1ad0 100644 --- a/docs/docs/troubleshooting/recordings.md +++ b/docs/docs/troubleshooting/recordings.md @@ -121,6 +121,12 @@ If segments are only ~1 second instead of ~10 seconds, the camera is sending cor - **Changing codec, bitrate, or resolution mid-stream** — Any encoding changes during an active stream can cause unpredictable segment splitting. - **Camera firmware bugs** — Check for firmware updates from your camera manufacturer. +:::tip + +You don't have to run `ffprobe` by hand to catch this. Open a camera's **Camera Probe Info** dialog (the info icon on the System → Metrics → Cameras page) and check the **Keyframe analysis** section. It probes the record stream and flags sparse or variable keyframes, which is what smart/"+" codecs (H.264+/H.265+) and long keyframe intervals produce. + +::: + ### Step 4: Check for a stuck detector If the detect stream is not processing frames, segments will accumulate. Common causes: