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add note about separate onvif accounts in some camera firmware

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Josh Hawkins 2026-01-19 18:43:41 -06:00
parent 72eb0352ad
commit ba6d3bc2b7
1 changed files with 7 additions and 1 deletions
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docs/docs/configuration/cameras.md
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@ -79,6 +79,12 @@ cameras:
If the ONVIF connection is successful, PTZ controls will be available in the camera's WebUI. If the ONVIF connection is successful, PTZ controls will be available in the camera's WebUI.
:::note
Some cameras use a separate ONVIF/service account that is distinct from the device administrator credentials. If ONVIF authentication fails with the admin account, try creating or using an ONVIF/service user in the camera's firmware. Refer to your camera manufacturer's documentation for more.
:::
:::tip :::tip
If your ONVIF camera does not require authentication credentials, you may still need to specify an empty string for `user` and `password`, eg: `user: ""` and `password: ""`. If your ONVIF camera does not require authentication credentials, you may still need to specify an empty string for `user` and `password`, eg: `user: ""` and `password: ""`.
@ -95,7 +101,7 @@ The FeatureList on the [ONVIF Conformant Products Database](https://www.onvif.or
| Brand or specific camera | PTZ Controls | Autotracking | Notes | | Brand or specific camera | PTZ Controls | Autotracking | Notes |
| ---------------------------- | :----------: | :----------: | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | ---------------------------- | :----------: | :----------: | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Amcrest | ✅ | ✅ | ⛔️ Generally, Amcrest should work, but some older models (like the common IP2M-841) don't support autotracking | | Amcrest | ✅ | ✅ | ⛔️ Generally, Amcrest should work, but some older models (like the common IP2M-841) don't support autotracking |
| Amcrest ASH21 | ✅ | ❌ | ONVIF service port: 80 | | Amcrest ASH21 | ✅ | ❌ | ONVIF service port: 80 |
| Amcrest IP4M-S2112EW-AI | ✅ | ❌ | FOV relative movement not supported. | | Amcrest IP4M-S2112EW-AI | ✅ | ❌ | FOV relative movement not supported. |
| Amcrest IP5M-1190EW | ✅ | ❌ | ONVIF Port: 80. FOV relative movement not supported. | | Amcrest IP5M-1190EW | ✅ | ❌ | ONVIF Port: 80. FOV relative movement not supported. |