From ba6d3bc2b70b31598a6d9c0ea76913767448c0d8 Mon Sep 17 00:00:00 2001 From: Josh Hawkins <32435876+hawkeye217@users.noreply.github.com> Date: Mon, 19 Jan 2026 18:43:41 -0600 Subject: [PATCH] add note about separate onvif accounts in some camera firmware --- docs/docs/configuration/cameras.md | 8 +++++++- 1 file changed, 7 insertions(+), 1 deletion(-) diff --git a/docs/docs/configuration/cameras.md b/docs/docs/configuration/cameras.md index 5fafdabf4..47efa5bba 100644 --- a/docs/docs/configuration/cameras.md +++ b/docs/docs/configuration/cameras.md @@ -79,6 +79,12 @@ cameras: If the ONVIF connection is successful, PTZ controls will be available in the camera's WebUI. +:::note + +Some cameras use a separate ONVIF/service account that is distinct from the device administrator credentials. If ONVIF authentication fails with the admin account, try creating or using an ONVIF/service user in the camera's firmware. Refer to your camera manufacturer's documentation for more. + +::: + :::tip If your ONVIF camera does not require authentication credentials, you may still need to specify an empty string for `user` and `password`, eg: `user: ""` and `password: ""`. @@ -95,7 +101,7 @@ The FeatureList on the [ONVIF Conformant Products Database](https://www.onvif.or | Brand or specific camera | PTZ Controls | Autotracking | Notes | | ---------------------------- | :----------: | :----------: | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | -| Amcrest | ✅ | ✅ | ⛔️ Generally, Amcrest should work, but some older models (like the common IP2M-841) don't support autotracking | +| Amcrest | ✅ | ✅ | ⛔️ Generally, Amcrest should work, but some older models (like the common IP2M-841) don't support autotracking | | Amcrest ASH21 | ✅ | ❌ | ONVIF service port: 80 | | Amcrest IP4M-S2112EW-AI | ✅ | ❌ | FOV relative movement not supported. | | Amcrest IP5M-1190EW | ✅ | ❌ | ONVIF Port: 80. FOV relative movement not supported. |