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Add faq to explain why streams might work in VLC but not in Frigate

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Josh Hawkins 2024-12-14 12:40:35 -06:00
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docs/docs/troubleshooting/faqs.md
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@ -98,3 +98,9 @@ docker run -d \
-p 8555:8555/udp \
ghcr.io/blakeblackshear/frigate:stable
```
### My RTSP stream works fine in VLC, but it does not work when I put the same URL in my Frigate config. Is this a bug?
No. Frigate uses the TCP protocol to connect to your camera's RTSP URL. VLC automatically switches between UDP and TCP depending on network conditions and stream availability. So a stream that works in VLC but not in Frigate is likely due to VLC selecting UDP as the transfer protocol.
TCP ensures that all data packets arrive in the correct order. This is crucial for video recording, which is why Frigate enforces a TCP connection. UDP is faster but less reliable, as it does not guarantee packet delivery or order.