From 76c0c170e2321a7a427fc01867b77812f0d916d3 Mon Sep 17 00:00:00 2001
From: Josh Hawkins <32435876+hawkeye217@users.noreply.github.com>
Date: Sat, 14 Dec 2024 12:40:35 -0600
Subject: [PATCH] Add faq to explain why streams might work in VLC but not in
 Frigate

---
 docs/docs/troubleshooting/faqs.md | 6 ++++++
 1 file changed, 6 insertions(+)

diff --git a/docs/docs/troubleshooting/faqs.md b/docs/docs/troubleshooting/faqs.md
index 7356fecec..6efd03dd5 100644
--- a/docs/docs/troubleshooting/faqs.md
+++ b/docs/docs/troubleshooting/faqs.md
@@ -98,3 +98,9 @@ docker run -d \
   -p 8555:8555/udp \
   ghcr.io/blakeblackshear/frigate:stable
 ```
+
+### My RTSP stream works fine in VLC, but it does not work when I put the same URL in my Frigate config. Is this a bug?
+
+No. Frigate uses the TCP protocol to connect to your camera's RTSP URL. VLC automatically switches between UDP and TCP depending on network conditions and stream availability. So a stream that works in VLC but not in Frigate is likely due to VLC selecting UDP as the transfer protocol.
+
+TCP ensures that all data packets arrive in the correct order. This is crucial for video recording, which is why Frigate enforces a TCP connection. UDP is faster but less reliable, as it does not guarantee packet delivery or order.