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Josh Hawkins 2023-10-05 06:34:28 -05:00
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docs/docs/configuration/autotracking.md
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@ -147,7 +147,7 @@ Watching Frigate's debug view can help to determine a possible cause. The autotr
### I'm seeing an error in the logs that my camera "has been in ONVIF 'MOVING' status for over 10 seconds." What does this mean?
There are two possible reasons for this: a slow PTZ motor, and buggy Hikvision firmware. Frigate uses an ONVIF parameter provided by the camera, `MoveStatus`, to determine when the PTZ's motor is moving or idle. According to some users, Hikvision PTZs (even with the latest firmware), are not updating this value after PTZ movement. Unfortunately there is no workaround to this bug in Hikvision firmware, so autotracking will not function correctly and should be disabled in your config.
There are two possible reasons for this: a slow PTZ motor or buggy Hikvision firmware. Frigate uses an ONVIF parameter provided by the camera, `MoveStatus`, to determine when the PTZ's motor is moving or idle. According to some users, Hikvision PTZs (even with the latest firmware), are not updating this value after PTZ movement. Unfortunately there is no workaround to this bug in Hikvision firmware, so autotracking will not function correctly and should be disabled in your config.
### I tried calibrating my camera, but it is stuck at 0%.