diff --git a/docs/docs/troubleshooting/recordings.md b/docs/docs/troubleshooting/recordings.md index fb28ce8bfb..c4e8e72b25 100644 --- a/docs/docs/troubleshooting/recordings.md +++ b/docs/docs/troubleshooting/recordings.md @@ -126,7 +126,7 @@ The same recording playing perfectly in VLC, decoding cleanly with `ffprobe`/`ff #### Step 1: Confirm it is a browser issue -Open the same recording in **Firefox**. Firefox uses a different (Gecko) media engine and cannot produce `PIPELINE_ERROR_DECODE`, so if playback works there you have confirmed a client-side codec or decoder problem rather than a bad recording. Switching browsers is a workaround, not a fix; the remaining steps address the root cause so that Chromium browsers work too. +Open the same recording in **Firefox** or **Safari**. Firefox and Safari both use a different media engine and cannot produce `PIPELINE_ERROR_DECODE`, so if playback works there you have confirmed a client-side codec or decoder problem rather than a bad recording. Switching browsers is a workaround, not a fix; the remaining steps address the root cause so that Chromium browsers work too. #### Step 2: Rule out H.265 / HEVC